With a background in fine art and teaching, and a masters degree in HCI + Design from the University of Washington, I’m always encouraging broad exploration of the complex socio-technical systems we live in.
I think a lot about privacy issues, social justice, and inclusion and I believe it’s imperative that designers contribute to a world that honors and respects people, whether they use technology or not.
I’m currently spending my time at Code for America where I’m working on criminal justice reform issues as well as access to public assistance like food stamps and medicaid. Previously, I’ve worked for Dubberly Design Office and before that, freelanced for bay area arts and human-rights non profits.
Improving Food Access for Seniors and Adults with Disabilities, Code for America, July 2019
Why Californians Need Food Assistance, GetCalFresh/Code for America, January 2019
Overcoming Barriers: Helping Self-Employed Applicants Access Their Full CalFresh Benefit, Code for America, October 2019
My practice sits at the intersection of research and design.
In order to design anything useful —from communications, to products, services and technologies— we have to understand the context in which it might exist. This becomes an ethical necessity when designing something that could impact an underserved or marginalized community.
My first step is to plan and conduct qualitative design research, facilitate conversations to understand people’s past experiences and concerns as well as their motivations and behaviors.
To wrangle complicated services, I create service maps with multi-disciplinary groups and refine them as new information is revealed. I use these documents to communicate to my team, our clients or government stakeholders, build trust, and help us to collaborate on better ideas or promising interventions.
Prototyping in a wide variety of forms animates my conversations with research participants, stakeholders, and agile teams, helping move ideas forward through any design implementation.
I’m always seeking collaborators. You can find me at the links below or email me through the following form.
© 2020 Julie Sutherland UX IxD